2 October 2023

Building a Strong Company Culture

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Breaking Barriers: Strategies Redefining Business Growth Paradigms

The foundation of every successful company isn’t just its products or services, but the invisible force binding its people: company culture. Like a ship’s captain steering through tumultuous waters, leadership defines and guides this culture.

With guidance from a business coach or insights from a business strategist, companies can navigate the waters of corporate identity. Ready to set sail? Here’s your compass.

1. Defining the Vision:

Before you can instil a culture, you must know what you stand for. What are the company’s core values, mission, and vision? This isn’t just a tagline for your website. It’s the heartbeat of your company.

I’ve built this compass for more than a hundred companies, and it’s critical for your success. So engage a business strategist (even if it’s not me) to help clarify and articulate this vision if needed.

2. Leadership by Example:

Leadership isn’t just about delegation and decision-making. Leaders set the tone for behaviour, work ethic, and values.

Employees look up to leaders, making their actions and attitudes the mirror that reflects throughout the company. All meaningful organizational behaviour change starts at the top.

3. Consistent Communication:

Culture isn’t built overnight, nor is it established through a single company-wide email. Regular check-ins, team meetings, and open dialogues foster understanding and unity. An executive coach often emphasizes the power of active listening in these communications. Actively listen to your employees, and let them hear your voice as well.

4. Foster Growth and Learning:

An environment that encourages professional growth, offers training, and supports skill acquisition nurtures a culture of constant evolution.

Consider bringing in a business coach to facilitate workshops and training sessions. I’ve got a few amazing programs for you if you’re interested. In any case, a culture that values growth will always be forward-moving.

5. Recognize and Reward:

When employees feel seen and appreciated, it fosters a culture of achievement and pride. Celebrate milestones, big or small. This doesn’t always mean bonuses or promotions; sometimes, a simple public acknowledgment can work wonders. It’s amazing what a pat on the back can do.

6. Encourage Feedback:

Building a culture is a collaborative effort. Seek feedback, conduct regular surveys, and truly listen to the input. This not only helps in refining the company culture but also fosters a sense of ownership among employees.

7. Flexible and Adaptive Approach:

In today’s ever-evolving business landscape, rigidity can be a culture-killer. Be it flexible work hours, adaptive workspaces, or an understanding of personal commitments – a culture that shows care beyond the desk fosters loyalty.

8. Organize Team-building Activities:

Strengthen bonds with team-building exercises or outings. These not only improve collaboration but also help in breaking down hierarchical barriers. Shared experiences can sow the seeds of a cohesive company culture.

9. Address Conflicts Proactively:

No organization is without conflicts. However, leadership that addresses issues head-on, mediates, and seeks solutions reinforces a culture of trust and transparency. An executive coach can provide valuable insights on effective conflict resolution strategies.

10. Involve Everyone in the Company’s Future:

Employees should feel they’re part of the company’s journey, not just cogs in a machine. Share future plans, visions, and even challenges. When everyone feels they’re on the same ship, they’ll paddle in the same direction.

11. Prioritize Work-life Balance:

Burnout is real, and it’s a culture dampener. Encouraging breaks, respecting off-hours, and promoting mental health not only improves productivity but also establishes a culture of genuine care. The cost of CEO burnout is estimated at a loss value equal to 2.5% of the company’s gross revenue. I can show you the calculation if you want to see it.

12. Continuous Evolution:

Company culture isn’t static. As businesses grow, challenges arise, and markets change, the culture should adapt. Regular interventions by a business strategist can ensure that the culture remains aligned with the company’s vision and market realities.

13. Diverse and Inclusive Spaces:

Today, diversity isn’t just a buzzword; it’s a necessity. A culture that welcomes different voices, backgrounds, and perspectives is richer, more innovative, and resonates with a broader client base. Diversification is the only free lunch in finance… but it’s also true in decision making quality. Diverse input leads to stronger decisions.

14. Celebrate Traditions, But Create New Ones:

While it’s essential to honour company traditions that have worked, always be open to introducing new rituals, events, or practices that align with the evolving culture and workforce. Humans love rituals, so have some fun designing them for your team.

15. Seek External Guidance:

Sometimes, an internal lens can be limiting. Bringing in an external perspective through a business coach or an executive coach can provide a fresh look into the company’s cultural fabric, suggesting enhancements or identifying pitfalls.

Humans are not resources. We are messy and wonderful creatures looking for meaning and purpose in our economic communities. Your company culture is the soul of your organization. While products, strategies, and markets play a role in a company’s success, it’s the culture that determines its character. With conscious effort, continuous nurturing, and the occasional guidance from experts like a business strategist or coach, a strong, vibrant company culture isn’t just a dream; it’s a tangible, achievable reality. Remember, people don’t just work for salaries; they work for communities they resonate with. Make yours worth joining. Let me know if I can help you in any way.

Article by: Dr. Corrie Block

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